If you want to establish strong relationships with your customers, you must identify what they want and how you can meet their needs. This goes well beyond good customer service and competitive pricing – you… Continue Reading How To Serve Your Customers Well
You will experience some type of criticism at some point, no matter what type of job you have, career path you’ve chosen or choices you’ve made. It’s not pleasant to receive criticism, especially if you’ve… Continue Reading Ways You Can Silence Your Critics
No one is perfect, and no one has the perfect formula for running a perfect business. If you are a entrepreneur, you know that there will be times when things do not go as expected.… Continue Reading Avoiding Common Small Business Mistakes
Confidence is key no matter what you do for a living, but it is especially critical in some types of public-facing jobs. Even if you aren’t in sales, you need to be a confident person… Continue Reading Feel More Confident, Become More Confident
If you spend a lot of your time complaining, chances are that people will probably not want to spend a lot of time with you. Negative people don’t attract other people, and eventually, you will… Continue Reading Complaining Is Bad For Your Brain
Do you have a great idea for your company or for a new business? It’s great to have a good or novel idea, but that’s only half of the overall battle. You also need to… Continue Reading You Need More Than A Good Idea
It’s more evident than ever that we’re living in an unpredictable world. Things can change from one day to the next, making it difficult to make decisions that will propel you forward. How can you… Continue Reading Certain Choices In An Uncertain World
One of the most important aspects of succeeding in sales is to make positive connections with customers. Typically, making a connection takes more than one point of contact, which means a follow-up email could be… Continue Reading The Art Of The Follow-Up Email